Time to make PSD2 work for you

The EU Second Payment Services Directive (PSD2) is more than just a piece of regulation. It’s an opportunity for eCommerce companies to innovate, remove friction from the customer experience and better control the data that drives their businesses.

  • Customer Experience
  • Tech trends
June 23, 2020

Highlights from MWC18

Relive the best moments from Mobile World Congress 2018.

Retailers must use web and mobile to enhance customer journey

With the boom of e-commerce, combined with the relatively low cost of setting up an online store, bricks-and-mortar stores need to adopt many of their rival e-retailers’ most successful web and mobile strategies to expand their cyber marketplace.

  • Customer Experience
  • Tech trends
February 27, 2018

How using chatbots enhances the customer experience

Many banks worldwide are deploying chatbots as a means to enhance customer service, with the switch to conversational banking also helping lenders to reduce both costs and turnaround times in fulfilling customer requests.

  • Customer Experience
  • Tech trends
February 27, 2018

Digital Literacy Paramount To Transform India Into A Cashless Economy

By Sunith Menon, Managing Director Ingenico India

Shoppers turn to mobile for Singles’ Day and Thanksgiving sales

mCommerce explosion/ For Singles' Day, mobile shopping accounted for 90% orders

  • Tech trends
December 15, 2017