Gabriel de Montessus SVP, Global Online (Retail Business Unit) of Ingenico Group

Gabriel de Montessus was appointed SVP, Global Online (Retail Business Unit) of Ingenico Group in January 2018. Gabriel has a broad experience in technology and digital industries.

Gabriel's digital career started in 2000 with the launch of www.toluna.com, a digital insights company, with around 30 million consumers participating in fully automated and real time online panels.

In 2004, he headed to the USA as investment manager, to oversee the North American tech fund of VPSA in Palo Alto. This led him to Citigroup with a specific focus on mergers and acquisitions in the TMT sector. Gabriel joined Hi-Media Group in 2007 and became COO in 2011. In 2013, he was nominated CEO of HiPay, turning it into a global provider of innovative full-service payments.

Gabriel is a graduate from Université Paris Dauphine and EM Lyon.

  • The Four Trends Driving the New World of Commerce

    innovation

    Read more

  • The New World of Commerce: Adapting to Changing Customer Behavior

    innovation

    Read more

  • El nuevo mundo del comercio: adaptación al comportamiento cambiante del consumidor

    Read more

Find out more

Johan Been Vice President Client Operations, Ingenico ePayments

Johan is a seasoned professional in the payments industry with 25 years of experience and deep understanding of how customers’ needs have evolved over time. Johan joined Ingenico ePayments (formerly GlobalCollect) in 2013, responsible for the company’s operations and customer care strategy. In this role, he’s responsible for the Ingenico ePayments’ customer care strategy, and translating the strategy into workable, customer oriented solutions.

Prior to this, Johan was Chief Technology Officer at CCV, a leading European player in the card-present industry. During his time at Equens, Johan also held various other leadership roles in IT/Operations as well as Acquiring and Processing Services. His experience spans over the introduction of the Dutch online debit card system PIN, the Euro and later the introduction of EMV throughout Europe. Before his time at Equens, Johan also worked at Prolin and Hewlett Packard.

Johan Been holds a degree in Business Informatics from the Hogeschool voor Economische Studies in Amsterdam and he lives in Hilversum with his wife and two kids.

  • Using Artificial Intelligence to Create Better Customer Service

    in-store

    Read more

Find out more

Joseph Leija General Manager, North America at Ingenico ePayments

Joseph Leija is General Manager, North America at Ingenico ePayments. He has over 20 years' generating top results in the banking and electronic payments industry and has worked with many of the top 100 global eCommerce merchants, enabling them to expand their businesses internationally. Before joining Ingenico ePayments, Leija worked with Sage Payment Services, helping to expand the company’s footprint among associations and Independent Software Vendors (ISVs). Prior to that, he was a Vice President with Chase Paymentech, running a team that consulted directly with merchants and supporting their global expansions. Earlier in his career, Leija worked for First Data, where he managed the Relationship Management team supporting T&E clients. In addition, Leija developed and supported the company’s international strategy. Joe serves as a board member for Payment’s Ed. He has an MBA in Finance from Loyola University Chicago, and he currently lives in San Francisco with his family.

  • Check-out anywhere and everywhere: the future of money and customer experience

    in-store

    Read more

  • Younger consumers are shifting North American payments

    innovation

    Read more

Find out more

Lee Jones Director of Sales and Business Development / Ingenico Enterprise Retail

Lee is the commercial leader for Ingenico Enterprise Retail in Northern Europe. Lee and his team have an unparalleled track record of helping organisations deliver a reliable, secure and fuss free checkout experience.

Having held a variety of leadership roles with market leading technology companies over a 20-year period, Lee is passionate about driving solutions that deliver real value to his customers.  

Leading Ingenico into new markets, where the introduction of cashless payments is just starting to emerge, while supporting existing customers in their ambition to meet and exceed shopper expectations is something which highly interests Lee. Lee is proud of the trust customers have placed with Ingenico and his team. Being able to help organisations reduce the cost, complexity and burden of PCI while assuring their revenues and enabling them to increase their customer satisfaction scores is at the heart of the Ingenico Enterprise Retail strategy.

  • Ingenico predictions: What’s on the horizon for payments in 2020?

    innovation

    Read more

  • Preparing for the Peak Sales season

    in-store

    Read more

Find out more

Loida Paxson Global Account Manager / Ingenico ePayments

Loida Paxson is the FX Manager for the Americas at Ingenico ePayments.

Through a combination of storytelling, mentoring, and problem solving, Loida’s made it her mission to simplify multi-currency management and take the intimidation factor out of foreign exchange. Having lived in Latin America, Europe and North America, her passion for sharing cultural customs and payment preferences makes doing business in other countries less foreign.

She believes that everyone can understand FX, not just traders. While working at Bloomberg LP as a financial analyst, she provided trilingual support for the Bloomberg Terminal software. She effortlessly translated complicated graphs and derivatives to the most well-known private banks in Europe.

She has worked in fintech for more than nine years, having served as Account Manager at Ingenico ePayments and Merchant Services Manager for GlobalCollect.

Loida has a BA in Business with a concentration in Marketing from George Fox University. She also has a BA in French Language and Literature from the American University of Paris. She lives with her husband and two toddlers in Minneapolis, Minnesota. Loida is a ski and snowboarding enthusiast, and just added cross-country skiing to her repertoire.

  • Smart Payment Strategy for FX Volatility

    Read more

Find out more

Mailie Shortill Head of Sales Enablement, Ingenico ePayments

Mailie is a self-confessed payments nerd, who has been in the industry for over 10 years. She is passionate about travel and uses it as an enabler to better understand the key drivers in global commerce. At Ingenico ePayments, Mailie is Head of Sales Enablement, responsible for increasing results and productivity by providing integrated content, training, and coaching services to frontline sales managers along the entire customer’s journey. As part of her role, she manages a global team of Payment Performance Analysts, Bid Managers and Sales Support & Operational Managers, making sure that Ingenico ePayments optimizes its services and builds strong relationships with its customers. Mailie has broad experience in all aspects of payments, including product management, strategic planning and analytics, relationship management, contract negotiations and team management. Having worked with some of the biggest, multi-national corporations in the industry including Worldpay, Mastercard, and Lloyds Banking Group. Mailie knows how to connect to merchants to their end consumers, ultimately optimizing the consumer experience and increasing merchants’ bottom line. 

  • Why do consumers abandon their online shopping orders and what can you do about it?

    in-store

    Read more

Find out more