François Roget Lead Designer / Ingenico ePayments

François Roget is Lead Designer in Brussels head quarter of Ingenico ePayments. His role is to develop new technical solutions and make sure the team is up to date with its technical skills.

François has 15 years of experience in software development. He joined Ingenico in 2017 and participated in multiple customer and platform consolidation projects. He works mainly with web technologies and Java.

François is always curious for new technologies and new development techniques.

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Frederic Frizzarin Head of Pre-Sales - Global Sales & Verticals

Frederic has over 20 years’ experience in the IT and Telecoms industry and has spent the last 11 years working in payments at Ingenico where he started originally as a Solutions Manager, before moving into the Pre-Sales Manager role, and more recently Head of Pre-Sales. Frederic is adept at leading and managing complex solution sales within Tier 1 & Tier 2 UK Retail markets. In his role, his key responsibilities include identifying needs, developing appropriate solutions, defining value strategies, preparing proposals, and managing bid responses.

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Gabriel de Montessus SVP, Global Online (Retail Business Unit) of Ingenico Group

Gabriel de Montessus was appointed SVP, Global Online (Retail Business Unit) of Ingenico Group in January 2018. Gabriel has a broad experience in technology and digital industries.

Gabriel's digital career started in 2000 with the launch of www.toluna.com, a digital insights company, with around 30 million consumers participating in fully automated and real time online panels.

In 2004, he headed to the USA as investment manager, to oversee the North American tech fund of VPSA in Palo Alto. This led him to Citigroup with a specific focus on mergers and acquisitions in the TMT sector. Gabriel joined Hi-Media Group in 2007 and became COO in 2011. In 2013, he was nominated CEO of HiPay, turning it into a global provider of innovative full-service payments.

Gabriel is a graduate from Université Paris Dauphine and EM Lyon.

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Johan Been Vice President Client Operations, Ingenico ePayments

Johan is a seasoned professional in the payments industry with 25 years of experience and deep understanding of how customers’ needs have evolved over time. Johan joined Ingenico ePayments (formerly GlobalCollect) in 2013, responsible for the company’s operations and customer care strategy. In this role, he’s responsible for the Ingenico ePayments’ customer care strategy, and translating the strategy into workable, customer oriented solutions.

Prior to this, Johan was Chief Technology Officer at CCV, a leading European player in the card-present industry. During his time at Equens, Johan also held various other leadership roles in IT/Operations as well as Acquiring and Processing Services. His experience spans over the introduction of the Dutch online debit card system PIN, the Euro and later the introduction of EMV throughout Europe. Before his time at Equens, Johan also worked at Prolin and Hewlett Packard.

Johan Been holds a degree in Business Informatics from the Hogeschool voor Economische Studies in Amsterdam and he lives in Hilversum with his wife and two kids.

  • Using Artificial Intelligence to Create Better Customer Service

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Jordan Vercauteren Growth Analytics and Performance Manager / Ingenico

As a Growth Analytics and Performance Manager at Ingenico, Jordan provides data driven insights to help developing and steering the business. In his function he combines his analytical background with proximity to the business and our merchants base. For MyPerformance Jordan advised on what transaction level data can help merchants identify gaps within the payment chain to help them optimize their payment performance.

Before joining Ingenico, Jordan held various positions within finance departments. He strived to make finance more human to the business by acting as a true finance business partner.

Jordan holds a master degree in Business Economics from VLEKHO (now integrated in KU Leuven)

  • How a data-driven approach can help with payments optimization

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Joseph Leija General Manager, North America at Ingenico ePayments

Joseph Leija is General Manager, North America at Ingenico ePayments. He has over 20 years' generating top results in the banking and electronic payments industry and has worked with many of the top 100 global eCommerce merchants, enabling them to expand their businesses internationally. Before joining Ingenico ePayments, Leija worked with Sage Payment Services, helping to expand the company’s footprint among associations and Independent Software Vendors (ISVs). Prior to that, he was a Vice President with Chase Paymentech, running a team that consulted directly with merchants and supporting their global expansions. Earlier in his career, Leija worked for First Data, where he managed the Relationship Management team supporting T&E clients. In addition, Leija developed and supported the company’s international strategy. Joe serves as a board member for Payment’s Ed. He has an MBA in Finance from Loyola University Chicago, and he currently lives in San Francisco with his family.

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  • Check-out anywhere and everywhere: the future of money and customer experience

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