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Instagram launches in-app payments

Instagram has added payment capabilities for some users of the photo-sharing social media platform in a move that could make it a major eCommerce player.

  • Customer Experience

Forecourt revolution: so much more than a petrol station

Britain’s petrol stations generated over £4 billion in sales over a 12-month period as forecourts evolve beyond simply refuelling points to becoming fully-fledged convenience stores.

  • Customer Experience

Retailers must use web and mobile to enhance customer journey

5 successful web and mobile strategies to expand their cyber marketplace.

  • Customer Experience

Banks: how using chatbots enhances the customer experience

Here’s how seven of the world’s top financial institutions are embracing chatbots:

  • Customer Experience

Foreign exchange: A world of (missed) opportunities?

By Dave Janse, VP for Foreign Exchange & Multi Currency Processing 

  • Customer Experience