Alternative card and payment methods are becoming the norm, and across the world transit systems are having to adapt to this incoming cashless society. This will of course affect transport systems and its consumers in many different ways. To help retailers and transport professionals navigate these changes, Global Head of Transportation and Smart Mobility at Ingenico Enterprise Retail, Venceslas Cartier, is here to share his expert opinion on what we can expect, and how Ingenico terminals are paving the way for a faster, smoother transit experience for everyone.
On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.
It’s now a cliché to say that payment options have evolved enormously over the past decade. Industry commentators have tirelessly traced the rapid and widespread adoption of contactless and digital payments, as well as the growing popularity of hybrid online and in store retail experiences like buy online and pick-up in store.
In my previous blog, I looked at customer centricity and the way it’s impacting payments in the travel industry. We can all agree that for any travel company, the customer should always be at the center of their payments strategy in order to provide an exceptional customer experience. But what are the growing trends that are impacting the travel industry?
How can payment solutions be changed into a driver of sustainable development and corporate social responsibility (CSR)? While more and more companies in the retail sector are adopting solidarity rounding, allowing customers to make micro-donations when they pay, other solutions are also emerging to create social value from payment transactions, while reducing the carbon footprint linked to the purchasing act.
At Ingenico ePayments, we help people put their business dreams into action. Across Europe, we pride ourselves in working with companies throughout the entire growth trajectory – from eCommerce startups with a big dream, to visionary entrepreneurs breaking barriers and larger businesses expanding internationally or exploring new digital ground.