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Bringing advanced analytics and UX together in perfect harmony

Ingenico Insight is here! In all my years in product management, this is probably the most excited I’ve been about an upcoming product launch. The team at Ingenico is about to take a massive step forward when it comes to payment management. We have relied on basic dashboards for more than a decade to provide us with an overview of payment data and they have served our merchant users well, but I believe it’s time for a new evolution in payments.

  • Customer Experience
  • Payment Services

No translation required: how to truly understand your payments data

For too long online businesses have had to rely on basic dashboards for insight into their business performance. At Ingenico we believe that more is needed.

  • Customer Experience
  • Payment Services

SCA deadline for PSD2 compliance is approaching fast

The December 31st deadline for the implementation of Strong Customer Authentication (SCA) is approaching fast. The European Banking Authority (EBA) has postponed the deadline by 15 months (initially 14th September 2019), but it won’t be postponed again.

  • Payment Services

The Benefits of an End to End Payment Solution

Payments processing can be a minefield, especially for merchants that are new to dealing with its complex systems and terminologies. Historically, they’d have to get to grips with every aspect of the system, whether that’s the pad itself, gateways, acquiring or processing, and source suppliers for each aspect of the chain.

Many merchants of all sizes, particularly those operating a smaller business, are hard pushed for time and resources as they focus on ensuring their business not only survives, but thrives. So, how can they take the hassle out of managing payments processing, making it run more effectively, efficiently, and securely, while offering a better user experience for their customers? Here, I’ll explain how.

  • Payment Services

Connected vending: Powering the vending market through payments

The most significant shift in the payments industry to evolve from the COVID-19 pandemic has been the sudden fall in the usage of cash. And while the industry as a whole has been aware of the potential for a cashless future for a while, the shift towards contactless and alternative payment methods (APMs), as consumers try to avoid less hygienic payment methods, has got to the point where 50% of customers think that cash will disappear completely at some point in the future.

  • Payment Services

How a data-driven approach can help with payments optimization

A lot of effort goes into getting customers to the checkout page. Marketing, advertising and SEO optimization get customers to the ecommerce site.

  • Payment Services