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2016 sees sharp increase in mobile wallet usage

Mobile wallet usage is rapidly increasing with almost one in four people now using the technology, according to a recent survey by Capital One.

  • Customer Experience

Highest level of US Christmas shoppers head online

Almost half of US Christmas gift buying will be done online rather than in traditional bricks-and-mortar retail stores, according to Deloittes’ annual holiday survey of consumer trends and spending.

  • Customer Experience

Instagram makes e-commerce play with features for retailers

Instagram is seeking to push into the online retail marketplace, launching a new feature allowing brands to add tags giving prospective buyers further details about items featured in photos.

  • Customer Experience

5 Conversion Boosters for a Smarter Checkout

Discover the tricks and tips to increase conversion from abandoned baskets.

  • Customer Experience

Bots will buy $2 trillion of goods and services online by 2021

Payments made by bots and natural language interfaces will double over the next five years to more than $2 trillion.

  • Tech trends