Highlights from MWC 2017

Relive the best moments of Mobile World Congress!

  • Tech trends

Chatbots to dominate e-commerce’s future

Chatbots are surging ahead in popularity as retailers recognize their potential in the e-commerce marketplace.

  • Customer Experience
  • Tech trends

Japan’s elderly embrace smartphones and e-commerce

More senior citizens in Japan are using smartphones and testing the water with online shopping, according to new research by IPG Mediabrands.

  • Tech trends

UK rail firms explore biometric ticketing

UK train operating companies have launched an initiative to supplant paper tickets with mobile apps and biometric scans.

  • Tech trends

Chinese mobile payments may grow 142% by 2020

The total value of Chinese mobile payment transactions may increase by an average growth rate 142% to the end of the decade, according to a new study.

  • Customer Experience

80% of IT decision makers to ditch passwords by 2022

Around four out of five IT decision makers (ITDM) predict their organizations will replace passwords with other security protocols within five years, according to a survey by SecureAuth Corporation.

  • Security & Fraud