AI to go mainstream in 2017

Machine learning will hit the mainstream this year as artificial intelligence (AI) systems begin to be integrated into a host of devices, such as phones and cars.

  • Tech trends

US in-store mobile payments to reach $75bn in 2017

In-store mobile payments will top $75 billion this year and are on track to surpass $500 billion by the end of the decade.

  • Customer Experience

Online retail in 2016 sets new records

Consumers bought some £133 billion worth of goods through UK online retailers last year, £18 billion more than 2015, according to the latest figures from the IMRG Capgemini eRetail Sales Index.


  • Customer Experience
  • Tech trends

Online shopping from the comfort of your car

Car manufacturer Ford has struck a deal that will see Amazon’s Alexa artificial intelligence assistant integrated into their cars.


  • Customer Experience

Navigating the PCI protocols

With new card security standards now in force, Ingenico has issued a reminder to retailers outlining the key compliance standards of which merchants need to be aware.

  • Security & Fraud

India to reach 100m online shoppers in 2017

India will be home to more than 100 million online shoppers by the end of this year, according to a new report, which said the increase was in part due to faster Internet speeds and better logistics.


  • Customer Experience