Alternative card and payment methods are becoming the norm, and across the world transit systems are having to adapt to this incoming cashless society. This will of course affect transport systems and its consumers in many different ways. To help retailers and transport professionals navigate these changes, Global Head of Transportation and Smart Mobility at Ingenico Enterprise Retail, Venceslas Cartier, is here to share his expert opinion on what we can expect, and how Ingenico terminals are paving the way for a faster, smoother transit experience for everyone.
An interview with Matteo Massagli, Head of Plant Operations in Italy for Ingenico Group in the context of the COVID-19 outbreak.
Payment systems have come on leaps and bounds in recent years, developing quickly from providing customers with cashless transactions to enabling cashier-less checkouts – and the same goes for the unattended market. New self-service checkout options and interactive machines have changed the game entirely, offering the all-important seamless payments and next level customer experience. And that’s just the beginning of the vending revolution; with Artificial Intelligence (AI) and Internet of Things (IoT) leading the way, unattended retail is anticipated to be a £10b industry over the next five years.
Find out our infography about contactless transaction and its volumes which are expected to increase dramatically following the health and hygiene crisis that COVID-19 created globally.
As technology advances and payments are increasingly made online, fraud cases are unfortunately on the rise too. This can come in many guises, from traditional ‘phishing’ cases, to data breaches, and ever-increasing ‘friendly fraud’. Whatever the method, fraud can have devastating effects on businesses, their reputations, and finances. It was reported that in 2018 alone, criminals successfully stole £1.2 billion through fraud and scams, so it’s more important than ever to keep up to date with the latest information on how to prevent your business or customers falling victim.
On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.