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When terminal estates become too complex to manage

The act of payment is a part of our daily lives that many take for granted. And yet, it is multifaceted, intricate, covers multiple touchpoints and its functionality is increasing. The humble payment terminal, in itself a complex device, is a key component in this fascinating jigsaw. However, payment terminals don’t exist in isolation, instead they form part of a terminal estate, perhaps owned by a bank, a merchant service provider or large retailer.

  • Payment Services
November 25, 2021

How do you convince a village grocery store to accept digital payments?

Last month, Ingenico launched a new series of articles, called Perspectives, looking at the expectations of different sectors from their payment experience. We started by considering the “payments menu” for the HORECA segment. Now, Christian Bwakira, Managing Director for Middle East & Africa, looks at an unpredictable and interesting slice of retail: the world of SMALL SHOPS…

  • Tech trends
November 18, 2021

Contactless 2021: Germany’s journey from cash country to contactless trailblazer

Germany is considered a world leader in innovation. Think about science, technology, consumer products and a very impressive list of high-quality car brands. The country is synonymous with product excellence and expertise. But surprisingly, when it comes to payments, its progress has not been quite as remarkable.

  • Tech trends
November 2, 2021

Are Android terminals safe? 5 key principles driving payment security on Ingenico’s AXIUM platform

Ingenico, a Worldline brand, has an essential philosophy at its core - to stay up to date with the latest security standards and promote the most secure cryptographic elements for our customers.

  • Tech trends
October 19, 2021

How Ian Cuisine got me thinking…

A few months ago, I was walking past my local curry house when I saw that their neon sign was on the blink. It made me smile: now that, I thought, is some serious targeted marketing. Not only do they recognise that my name is Ian, but also that it’s late so I’m probably hungry... and they have created a whole new cuisine just for me! If only all small merchants had marketing that was as focused as that.

  • Customer Experience
October 12, 2021

What would be the “payments” menu for Hotels, Restaurants and Cafés?

For those of us who belong to Generation X, or even the lucky ones known as Millennials, looking back at payment methods in our youth takes us to a time when cash was king, and the predominant method of settlement. Point of sale (POS) terminals, when they arrived, were slow and limited to the major card types such as Visa and Mastercard.

  • Payment Services
October 5, 2021