Banking:
E/M-commerce:
biometrics:
contactless:
cross-border:
emv:
in-store:
iot:
mpos:
omnichannel:
pos:
retail:
wallets:

Tokenisation: A secure and seamless payment experience

Increasingly, as the consumer experience moves online, convenience is becoming the number one priority. Not only can consumers shop from the comfort of their homes, but they can have products delivered within days, and sometimes even on the same day.

Due to this, when consumers purchase in-store, they do not then want to be faced with the frustration of queueing, or a payment process that goes on far longer than is deemed necessary. Customers can be put off completing a transaction simply by having to fish out a card to type a series of numbers (pin code) into a payment terminal. The introduction of innovations such as Apple Pay and Samsung Pay have made this even more so, with customers’ devices memorising payment details for them, and acting as a contactless card.

As a result, in order to remain competitive and ensure conversions in this fast-paced modern world, retailers are tasked with providing a frictionless experience. But that’s not all. As digital payments systems have developed, so too have data regulations, adding another consideration to merchants’ plates – providing a seamless system without sacrificing security.

  • Payment Services
September 7, 2020

Home Activity Sheets: Color Our Social Distancing Hero’s to Safety

As we continue to spend more time at home, we can find more ways to be creative. We designed these at-home activity sheets with people of all ages in mind.

  • Customer Experience
June 16, 2020

Understanding security

As online shopping and payment technology advances, merchants are becoming increasingly aware of the growing security risks posed to their customers and operations. No company wants to suffer the financial and reputational ruin that often comes with a data breach. But addressing the issue is complicated, so many companies find themselves stuck between a rock and a hard place.

It’s therefore crucial that merchants are up to date with the latest security regulations and are aware of common roadblocks they may face and how to overcome these. Here are some frequently asked questions to help you understand security.

  • Security & Fraud
June 3, 2020

Less contact? Go contactless!

Find out our infography about contactless transaction and its volumes which are expected to increase dramatically following the health and hygiene crisis that COVID-19 created globally.

  • Customer Experience
April 15, 2020

Understanding fraud and regulation

As technology advances and payments are increasingly made online, fraud cases are unfortunately on the rise too. This can come in many guises, from traditional ‘phishing’ cases, to data breaches, and ever-increasing ‘friendly fraud’. Whatever the method, fraud can have devastating effects on businesses, their reputations, and finances. It was reported that in 2018 alone, criminals successfully stole £1.2 billion through fraud and scams, so it’s more important than ever to keep up to date with the latest information on how to prevent your business or customers falling victim.

  • Security & Fraud
April 9, 2020

Payments Strategies to Mitigate the Risk of COVID-19: Learnings from China and Asia Pacific

On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.

  • Customer Experience
  • Tech trends
  • Security & Fraud
  • Payment Services
April 6, 2020