Highlights from Money/2020 Asia

Relive the best moments from Money20/20 Asia.

Shops use spy techniques to improve customer experience

Retailers are monitoring customers’ facial expressions, heart rate and even pupil dilation in order to gauge shoppers’ reactions, spot thieves and improve the overall experience.

  • Customer Experience
July 13, 2017

MasterCard trials biometric EMV card

MasterCard users could soon be using their fingerprints to verify their purchases.

  • Security & Fraud
May 4, 2017