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Open Banking: A world of new opportunities for merchants and acquirers

Open Banking, the UK’s implementation of Europe’s Second Payment Services Directive (PSD2), has had something of a slow start, with limited adoption, then COVID-19 and Brexit hitting but the principles behind it are solid. Its fundamental changes to how banks handle financial information mean that banks can now share the kind of information that you would see on an account statement with authorised providers – with a client’s permission of course – and add a host of security, scalability and flexibility features that open up the possibility for new revenue streams for merchants.

  • Security & Fraud
  • Payment Services

Developing POS terminal applications: from “A” to…“T”

Recent years have seen the humble payment terminal evolve from a traditional, proprietary embedded operating system, into an open source point of sale (POS) utilising Android. This new paradigm comes with the ambition to accelerate customers’ digital transformation and reshape the traditional “point-of-sale” into a “point-of-interaction”.

  • Customer Experience
  • Tech trends

Are you ready to reopen?

Checking your payment terminals for a safe and fast checkout from lockdown.

As efforts to combat the global pandemic continue, merchants, restaurants and service providers, including those who have been closed for a number of months, are preparing for a gradual reopening of the retail and hospitality sectors.

  • Customer Experience
  • Tech trends

Supercharging EVs through payments

2020 was a great year for electric car adoption in the UK, with plug-in hybrid electric vehicles (PHEVs) and battery electric vehicles (BEVs) accounting for over one in ten cars sold. Like it or not, the electric vehicle (EV) revolution is coming and every watt of power that charges an EV will need to be paid for.

  • Payment Services

Improve your conversion rate with an optimised online payment experience

To define the most effective checkout conversion tips, we’ve conducted extensive research in user experience. The following actions can come in handy especially since online cart abandonment rates are at a staggering 69% globally. Overcoming obstacles in the conversion funnel - especially at the payment stage - is crucial for online merchants if they want to maximise their potential revenue.  

  • Customer Experience
  • Tech trends

Enabling business agility with Android

In the past few years, innovation, speed and agility have increasingly become the watchwords for merchants. During this time they have seen consumers’ purchasing behaviour change as the lines between in-store, online and mobile shopping have blurred. And at the same time they have gone through their own digital transformation, upgrading the front office to enable these new customer experiences and also updating the back office, to manage inventory, accounting and other business services on a daily basis.

  • Customer Experience
  • Tech trends
  • Payment Services