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Chinese web stores prove popular amongst Russian shoppers

Orders from Chinese online retailers are helping Russian e-commerce hit new heights, with the market set to reach €14.85 billion in 2016.

  • Tech trends

Digital transformation a high priority for retailers in 2017

Retailers are using digital to better understand and connect with customers, according to the latest study by JDA.

  • Tech trends

Retailers need to get social with customers

Around 25% of consumers are using social networks to find more information on products they are interested in buying.

  • Customer Experience

Online retail in 2016 sets new records

Consumers bought some £133 billion worth of goods through UK online retailers last year, £18 billion more than 2015, according to the latest figures from the IMRG Capgemini eRetail Sales Index.

 

  • Customer Experience
  • Tech trends

Online shopping from the comfort of your car

Car manufacturer Ford has struck a deal that will see Amazon’s Alexa artificial intelligence assistant integrated into their cars.

 

  • Customer Experience

5 trends that will shape the future of payment & commerce

EVP ePayments P-A. Vacheron shares his Top 5 trends that are certain to create massive opportunities for those daring enough to embrace change.

  • Tech trends