Improve your conversion rate with an optimised online payment experience

To define the most effective checkout conversion tips, we’ve conducted extensive research in user experience. The following actions can come in handy especially since online cart abandonment rates are at a staggering 69% globally. Overcoming obstacles in the conversion funnel - especially at the payment stage - is crucial for online merchants if they want to maximise their potential revenue.  

  • Customer Experience
  • Tech trends

Enabling business agility with Android

In the past few years, innovation, speed and agility have increasingly become the watchwords for merchants. During this time they have seen consumers’ purchasing behaviour change as the lines between in-store, online and mobile shopping have blurred. And at the same time they have gone through their own digital transformation, upgrading the front office to enable these new customer experiences and also updating the back office, to manage inventory, accounting and other business services on a daily basis.

  • Customer Experience
  • Tech trends
  • Payment Services

Ready for QR Code Payments?

While the QR code was invented more than 25 years ago, it is only recently that it has become more and more present in our daily lives. In its early days, it was just a tool for Japanese car manufacturers to track their inventory around their factories. From now on, it is everywhere, from the ticket office to advertising and soon also in our wallets.

  • Customer Experience
  • Tech trends

PayGlobe and Ingenico: delivering advanced payment solutions to Mondo Convenienza stores

PayGlobe is an Italian company specialising in solutions for the management of payments and integration of loyalty and CRM through a multi-acquiring system. Ingenico, a Worldline brand, is the largest European player in payment services. Working together, both companies leveraged their payments expertise to support the needs of Mondo Convenienza stores, a leading Italian chain of large-scale distribution of furniture and furnishing accessories.

  • Customer Experience
  • Tech trends

How retailers are adapting to more connected grocery consumers

In an increasingly faster and changing society, key drivers to customer satisfaction are convenience, speed and efficiency.

In grocery retail, the old model of online versus offline is no longer a relevant distinction. This is because today’s connected consumers shop for their groceries in an entirely different way, as they feel they should no longer be impeded by the limitations of any touchpoint. After all, while shopping for products and services, consumers do not think about channels, they simply expect a smooth buying experience.

  • Customer Experience
  • Payment Services

The payments trends that merchants should watch out for in 2021

Making predictions for the year to come is difficult at the best of times. 2020 has been proof of that as we entered unchartered territory across a year that will be remembered for the COVID-19 pandemic, its impact on commerce, and the way we pay for goods and services.

  • Customer Experience
  • Payment Services