AI and chatbots transform the retail industry

Over 100,000 chatbots have been developed for use on Facebook’s Messenger app, giving retailers unparallelled data about customers to help grow business.

  • Tech trends

Connected screens: The future of commerce

by Vincent Berge, Founder & CEO of Think & Go.

  • Tech trends

Global IoT spending to top $1.4T in 2021

Spending on the Internet of Things is expected to grow 16.7% year-over-year in 2017, inching just over $800 billion, according to figures released by analyst firm IDC.

  • Tech trends

83% of consumers want connected payments

Consumers are demanding new IoT ways to pay for goods and services, according to a study by Visa.

  • Tech trends

Using Artificial Intelligence to Create Better Customer Service

by Johan Been, Vice President Client Operations, Ingenico ePayments

  • Customer Experience

Digital transformation a high priority for retailers in 2017

Retailers are using digital to better understand and connect with customers, according to the latest study by JDA.

  • Tech trends