Optimising payments to increase conversion

Many business owners are notoriously pushed for time, often taking on a multitude of tasks and duties. Dependant on size, this can include running the marketing department, organising logistics, and ensuring the best customer service is being delivered, all at the same time. Unsurprisingly, with so many different facets of a company to be managing, payments processing is not always at the forefront of merchants’ minds. But the fact is it should be, as optimising payments is an essential component in many aspects of the business journey and it should not be overlooked.

By optimising payments, you have the power to create a profoundly positive effect on the user experience (UX), transaction conversion, and provide merchants with crucial data to improve their operations. What’s more it can also enable merchants to monitor their costs efficiently, if they work with the most competitive acquirer for each payment method used by consumers.

Ignoring payments optimisation risks not only alienating and losing customers but also inefficient management of their costs by missing important savings on acquiring fees.

  • Payment Services

Home Activity Sheets: Color Our Social Distancing Hero’s to Safety

As we continue to spend more time at home, we can find more ways to be creative. We designed these at-home activity sheets with people of all ages in mind.

  • Customer Experience

Less contact? Go contactless!

Find out our infography about contactless transaction and its volumes which are expected to increase dramatically following the health and hygiene crisis that COVID-19 created globally.

  • Customer Experience

Payments Strategies to Mitigate the Risk of COVID-19: Learnings from China and Asia Pacific

On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.

  • Customer Experience
  • Tech trends
  • Security & Fraud
  • Payment Services

Four key considerations to implement a new payment system smoothly

It’s now a cliché to say that payment options have evolved enormously over the past decade. Industry commentators have tirelessly traced the rapid and widespread adoption of contactless and digital payments, as well as the growing popularity of hybrid online and in store retail experiences like buy online and pick-up in store.

  • Payment Services

Simplifying PCI: What are the risks, and how can merchants remove the burden of compliance?

Payment Card Industry (PCI) requirements are a minefield of acronyms and, for many merchants, it can be difficult to understand exactly what they need to do to ensure they are compliant. In brief, the PCI standards are a set of security compliance frameworks that merchants must maintain in order to take physical and/or digital card payments either in store, online or on their mobile. Without PCI compliance, merchants will not be able to work with an acquirer and may also be fined by the card schemes such as Visa or Mastercard.

  • Security & Fraud