Many banks worldwide are deploying chatbots as a means to enhance customer service, with the switch to conversational banking also helping lenders to reduce both costs and turnaround times in fulfilling customer requests.
By Sunith Menon, Managing Director Ingenico India
mCommerce explosion/ For Singles' Day, mobile shopping accounted for 90% orders
By Anand Ramachandran, CFO, TechProcess Payment Services, Ingenico Group
by Gertjan Dewaele, Product Intelligence and Innovation Manager at Ingenico ePayments & Arash Hassibi, CEO of Joinedapp