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Improve your conversion rate with an optimised online payment experience

To define the most effective checkout conversion tips, we’ve conducted extensive research in user experience. The following actions can come in handy especially since online cart abandonment rates are at a staggering 69% globally. Overcoming obstacles in the conversion funnel - especially at the payment stage - is crucial for online merchants if they want to maximise their potential revenue.  

  • Customer Experience
  • Tech trends

Enabling business agility with Android

In the past few years, innovation, speed and agility have increasingly become the watchwords for merchants. During this time they have seen consumers’ purchasing behaviour change as the lines between in-store, online and mobile shopping have blurred. And at the same time they have gone through their own digital transformation, upgrading the front office to enable these new customer experiences and also updating the back office, to manage inventory, accounting and other business services on a daily basis.

  • Customer Experience
  • Tech trends
  • Payment Services

Ready for QR Code Payments?

While the QR code was invented more than 25 years ago, it is only recently that it has become more and more present in our daily lives. In its early days, it was just a tool for Japanese car manufacturers to track their inventory around their factories. From now on, it is everywhere, from the ticket office to advertising and soon also in our wallets.

  • Customer Experience
  • Tech trends

Mitigating financial crime in a COVID-19 world

The pandemic has brought about unprecedented changes in the world of payments and the way customers consume goods.

  • Security & Fraud
  • Payment Services

Why digital must be priority number one for retailers this year

With eCommerce becoming the main element of physical retailers’ strategies, and the COVID-19 pandemic shifting customers' shopping habits from on-site to online, the landscape for Connected Retail is more prospective than ever.

  • Customer Experience
  • Tech trends

Why Brazilian ecommerce grew 18% last year and is not slowing down

In Brazil, ecommerce transactions surged in 2020 and while the pandemic accelerated this ongoing trend, underlying market developments and consumer behavior support the country is primed for extended growth. We spoke with our Executive Managing Director Latin America, Daniel Passarelli, for his insight into the factors that will continue Brazil’s growth pattern. 

  • Tech trends