On 11th March 2020, the World Health Organization (WHO) declared the COVID-19 outbreak a pandemic. At the time of writing, hundreds of thousands of lives and businesses have been affected. With multiple countries issuing bans on travel across borders and ordering shutdowns of cities and towns, many businesses are seeing the virus take its toll.
How can payment solutions be changed into a driver of sustainable development and corporate social responsibility (CSR)? While more and more companies in the retail sector are adopting solidarity rounding, allowing customers to make micro-donations when they pay, other solutions are also emerging to create social value from payment transactions, while reducing the carbon footprint linked to the purchasing act.