David Allan Director of Customer Operations at Ingenico Enterprise Retail

David Allan is the Delivery, Service, and Operational Lead at Ingenico Enterprise Retail for Northern Europe. An expert in implementing large-scale complex IT Transformation projects and with over 20 years’ experience in the field, David has considerable experience in delivering Change Programmes to the public sector and financial services around the world. Programmes he has delivered include Technology Change, People Change, and Operational Change.

As part of his role at Ingenico Enterprise Retail, David leads the Northern Europe Customer Operations team in providing a range of pre-sales and delivery projects in the payments sector. David is passionate about delivering exceptional customer service along every step of the client’s journey. Among a range of responsibilities, he leads cross-functional teams to ensure customer consultations, and the omni-channel projects they require, are delivered to standard and are fully secure with PCI compliance and point to point encryption.

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David Payet Grocery Retail & QSR Offer Manager, GSV at Worldline

David joined Worldline as Grocery Retail and QSR offer manager in 2020, with over 14 years' experience mainly in the retail industry. In his role, David brings vertical expertise to help grocery retailers and quick-service restaurants (QSRs) deliver best-in-class checkout experience making their customers' lives much easier.

Prior to this role, David spent nine years working for Carrefour Group and held a variety of roles related to digital and omnichannel customer experience. Most recently, he was part of the executive committee of Market Pay (Carrefour's payment institution operating internationally) where he was in charge of marketing and products.

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Eric Liebman Global Head of Travel, Ingenico ePayments

Eric Liebman leads the Travel vertical for Ingenico ePayments and helps travel companies optimize their international payment capabilities. He brings more than 25 years of travel experience gained across several countries and continents.

Eric began his travel career working with Continental Airlines in Florida, then made the jump to the hotel industry as Sales and Marketing Director at Marriott in the Caribbean. Following that, Eric spent the next 20 years in Asia Pacific as a senior travel Industry executive, holding a host of regional and global roles with International hotel groups such as Starwood, Regal Hotels and Millennium Hotels. Later he held a position of Vice President - Asia Pacific at Pegasus, where he helped look after a portfolio of more than 1,500 hotels, 9 call centers and a range of operational offices throughout the region. Eric also worked at IBM’s Business Consulting Group as a Senior Managing Consultant based in Singapore where he helped Airlines and Hotel Groups grow and enhance their customer experiences.

In 2014, Eric and his family returned to the USA and joined Elavon as the Vice President, Global Head of Payment Strategy for their Hospitality vertical, responsible for the Strategy and Product Development of Elavon’s Hospitality sector throughout North America, Caribbean and Europe. He joined Ingenico ePayments to head up the Travel vertical in March 2019 and is responsible for the development of a cohesive strategy for their diverse and extensive Travel customer base.

Eric graduated from the prestigious Embry-Riddle Aeronautical University and speaks English, French and Mandarin Chinese.

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Ewelina Kitlińska Head of Marketing Eastern Europe for Terminals, Solutions and Services at Ingenico, a Worldline brand

Ewelina has specialised in marketing in the CEE and CIS regions for over 20 years. Prior to joining Ingenico in 2021, she worked in the money transfer industry for 5 years, developing new corridors for sending money and channels for transactions such as e-commerce and Visa direct. Ewelina is responsible for managing marketing in Eastern Europe, Russia and CIS at Ingenico, a Worldline brand.

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Fabien Darné Head of France and Benelux for Terminals, Solutions and Services at Ingenico, a Worldline brand

Fabien has nearly 20 years' experience in management and complex sales through direct approach and with partners. His experience has seen him work for a wide variety of companies including Atos and Alcatel-Lucent.

During his time in the payments industry, Fabien has demonstrated his ability to support transformations through a consultative approach, carefully crafting business models and technological solutions for customer success.

His personal motto is: “If you always do what you did, you'll always get what you got".

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Francisco Gil Barez Managing Director Iberia for Terminals, Solutions and Services at Ingenico, a Worldline brand

Francisco oversees Ingenico’s (TSS) activities in Spain and Portugal. With extensive experience in the technology and payment sectors, both in domestic and international markets, he has been part of Ingenico since 2014.

Prior to joining Ingenico, he worked as CFO at BT Global Services and has outstanding experience in the design and development of service solutions in B2B technology environments, service outsourcing, telecommunications, IT and in global supply chain management.

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