Jordan Vercauteren Growth Analytics and Performance Manager / Ingenico

As a Growth Analytics and Performance Manager at Ingenico, Jordan provides data driven insights to help developing and steering the business. In his function he combines his analytical background with proximity to the business and our merchants base. For MyPerformance Jordan advised on what transaction level data can help merchants identify gaps within the payment chain to help them optimize their payment performance.

Before joining Ingenico, Jordan held various positions within finance departments. He strived to make finance more human to the business by acting as a true finance business partner.

Jordan holds a master degree in Business Economics from VLEKHO (now integrated in KU Leuven)

  • How a data-driven approach can help with payments optimization

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Joseph Leija General Manager, North America at Ingenico ePayments

Joseph Leija is General Manager, North America at Ingenico ePayments. He has over 20 years' generating top results in the banking and electronic payments industry and has worked with many of the top 100 global eCommerce merchants, enabling them to expand their businesses internationally. Before joining Ingenico ePayments, Leija worked with Sage Payment Services, helping to expand the company’s footprint among associations and Independent Software Vendors (ISVs). Prior to that, he was a Vice President with Chase Paymentech, running a team that consulted directly with merchants and supporting their global expansions. Earlier in his career, Leija worked for First Data, where he managed the Relationship Management team supporting T&E clients. In addition, Leija developed and supported the company’s international strategy. Joe serves as a board member for Payment’s Ed. He has an MBA in Finance from Loyola University Chicago, and he currently lives in San Francisco with his family.

  • Younger consumers are shifting North American payments

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  • Check-out anywhere and everywhere: the future of money and customer experience

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Lee Jones Managing Director Northern Europe, GSV @ Worldline

Lee is the Managing Director Northern Europe, GSV @ Worldline. Lee and his team have an unparalleled track record of helping organisations deliver a reliable, secure and fuss free checkout experience. Having held a variety of leadership roles with market leading technology companies over a 20-year period, Lee is passionate about driving solutions that deliver real value to his customers.    

Leading Ingenico into new markets, where the introduction of cashless payments is just starting to emerge, while supporting existing customers in their ambition to meet and exceed shopper expectations is something which highly interests Lee.  Lee is proud of the trust customers have placed with Ingenico and his team. Being able to help organisations reduce the cost, complexity and burden of PCI while assuring their revenues and enabling them to increase their customer satisfaction scores is at the heart of the Ingenico strategy. 

  • Preparing for the Peak Sales season

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  • Ingenico predictions: What’s on the horizon for payments in 2020?

    innovation

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  • How retailers are adapting to more connected grocery consumers

    in-store, financialservices

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  • Harnessing in-store mobility to bust those Christmas queues

    in-store

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  • The payments trends that merchants should watch out for in 2021

    in-store, financialservices

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Loida Paxson Global Account Manager / Ingenico ePayments

Loida Paxson is the FX Manager for the Americas at Ingenico ePayments.

Through a combination of storytelling, mentoring, and problem solving, Loida’s made it her mission to simplify multi-currency management and take the intimidation factor out of foreign exchange. Having lived in Latin America, Europe and North America, her passion for sharing cultural customs and payment preferences makes doing business in other countries less foreign.

She believes that everyone can understand FX, not just traders. While working at Bloomberg LP as a financial analyst, she provided trilingual support for the Bloomberg Terminal software. She effortlessly translated complicated graphs and derivatives to the most well-known private banks in Europe.

She has worked in fintech for more than nine years, having served as Account Manager at Ingenico ePayments and Merchant Services Manager for GlobalCollect.

Loida has a BA in Business with a concentration in Marketing from George Fox University. She also has a BA in French Language and Literature from the American University of Paris. She lives with her husband and two toddlers in Minneapolis, Minnesota. Loida is a ski and snowboarding enthusiast, and just added cross-country skiing to her repertoire.

  • Smart Payment Strategy for FX Volatility

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Mailie Shortill Head of Sales Enablement, Ingenico ePayments

Mailie is a self-confessed payments nerd, who has been in the industry for over 10 years. She is passionate about travel and uses it as an enabler to better understand the key drivers in global commerce. At Ingenico ePayments, Mailie is Head of Sales Enablement, responsible for increasing results and productivity by providing integrated content, training, and coaching services to frontline sales managers along the entire customer’s journey. As part of her role, she manages a global team of Payment Performance Analysts, Bid Managers and Sales Support & Operational Managers, making sure that Ingenico ePayments optimizes its services and builds strong relationships with its customers. Mailie has broad experience in all aspects of payments, including product management, strategic planning and analytics, relationship management, contract negotiations and team management. Having worked with some of the biggest, multi-national corporations in the industry including Worldpay, Mastercard, and Lloyds Banking Group. Mailie knows how to connect to merchants to their end consumers, ultimately optimizing the consumer experience and increasing merchants’ bottom line. 

  • Why do consumers abandon their online shopping orders and what can you do about it?

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Marc Docherty Marc Docherty, Head of UK Acquiring / Large - Strategic Business, Worldline

Marc Docherty is Head of UK Acquiring / Large - Strategic Business, at Worldline. With more than 20 years’ experience working for blue chip organisations within the banking and payments sector, including Bank of Scotland, RBS, Barclaycard, AMEX and Visa, Marc’s expertise lies in business banking, factoring and invoice discounting, and cross border payments. He also has extensive experience in acquiring, having focused on the large corporate sector across the UK and Europe for several years.

Marc is passionate about driving solutions that deliver real value to customers whilst helping organisations reduce complexity and enhance the customer experience by providing a complete end-to-end payment solution.

  • Consolidated payment systems for customer confidence

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  • The contactless future of payments in a cashless society

    in-store

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  • Mitigating financial crime in a COVID-19 world

    securityfraud, financialservices

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  • The Benefits of an End to End Payment Solution

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  • Optimising payments to increase conversion

    financialservices

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  • Understanding fraud and regulation

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