With over 25 years’ experience in the world of payments in Italy and Europe, Paolo joined Ingenico in September 2020 to coordinate the strategic direction in Italy and South Eastern Europe. Previously he has held senior roles for Cardtek, ACI Worldwide, as well as a variety of Banking and Fintech operators, and was SVP of Business Development in First Data’s International Regions with responsibility for their issuing and acquiring solutions. A graduate in Economics, Paolo has been involved in the development of new technological solutions and has actively driven some of the most significant developments in the sector.

From developer to Product Manager, Paula Costa has been working in the Payments Industry for 15 years. She started the journey in a PSP in Argentina and joined Ingenico ePayments HQ in 2016. Paula specializes in Card Payments; she has a solid experience in CP and CNP within Retail and Travel as well as issuing banks. In her PM role Paula aims to support the merchants in understanding the complexity of rules and regulations of the different markets to maximize conversion and keep compliance at the same time.

Philippe Duchene is Head of Marketing & Communication for Ingenico Enterprise Retail in Europe. He is an experienced leader with a strong history of working in the fintech and payments sectors both in B2B and B2C. Philippe joined Ingenico in 2009, leading its digital marketing, group communication, social media strategy and branding to amplify the company messaging and products. Now in his current role, Philippe helps retailers across a number of markets to deliver their omnichannel brand promise through Ingenico Enterprise Retail’s innovative solutions.

Ray is the Director of Sales for UK, Netherlands and Belgium (Ingenico Retail SMB). Ray brings a mix of payments expertise along with eCommerce experience working with large enterprises as well as small and medium ones.

He has been working for Ingenico since 2009 in different sales roles, starting as Sales Manager and moving upto  be Country Manager Netherlands, and after managing key customer accounts in Belgium and Netherlands,  Ray rejoined the Dutch team as Country Manager in 2017 and has been recently promoted to Director of Sales for Northern Europe.

Ray has successfully completed his studies in  “ General Management” in 1998 from Hoge School Holland.

Raymond Cui is Country Manager, Greater China at Ingenico ePayments, overseeing the holistic go-to-market strategies and business expansion of our online and mobile payments in the region.

Raymond has a 10-year proven track record in payments, achieved during a phase of regulatory and commercial evolution. Raymond specializes not only in China domestic payments but also the burgeoning cross-border transactional landscape. He is familiar with the operational processes and regulations of cross-border payments markets, and has previously facilitated some of China’s most prestigious e-commerce merchants to expand overseas market by optimizing their payment strategies. Before joining Ingenico ePayments, he took different roles at Alipay, UnionPay International, Adyen and PayPal respectively, where he variously held business development, global key account management, and global core payments positions…

Raymond holds Bachelor’s Degree in Engineering, Automation from Beijing University of Aeronautics and Astronautics, and Master’ Degree Business Administration from Fudan University.

With over 15 years of experience in the FinTech industry, Rik van 't Hof has extensive knowledge on payments, eCommerce technology and customer journeys around the world. In his current role within the Ingenico Retail Business Unit, Rik is both Director of Front-End Product Management and the Tribe Lead on User Experience and Technology. Rik has worked for Ingenico and its predecessor, GlobalCollect since 2004, helping to truly shape the company’s product and services portfolio, in roles including Director of Product Management and Vice President of Product Development. Prior to joining GlobalCollect, he worked on eCommerce initiatives for the Dutch bank Rabobank, first as consultant and subsequently as product manager. Rik is studied at the Technical University of Delft and he currently lives in Nieuw-Vennep with his wife and two kids.