Eric Liebman leads the Travel vertical for Ingenico ePayments and helps travel companies optimize their international payment capabilities. He brings more than 25 years of travel experience gained across several countries and continents.
Eric began his travel career working with Continental Airlines in Florida, then made the jump to the hotel industry as Sales and Marketing Director at Marriott in the Caribbean. Following that, Eric spent the next 20 years in Asia Pacific as a senior travel Industry executive, holding a host of regional and global roles with International hotel groups such as Starwood, Regal Hotels and Millennium Hotels. Later he held a position of Vice President - Asia Pacific at Pegasus, where he helped look after a portfolio of more than 1,500 hotels, 9 call centers and a range of operational offices throughout the region. Eric also worked at IBM’s Business Consulting Group as a Senior Managing Consultant based in Singapore where he helped Airlines and Hotel Groups grow and enhance their customer experiences.
In 2014, Eric and his family returned to the USA and joined Elavon as the Vice President, Global Head of Payment Strategy for their Hospitality vertical, responsible for the Strategy and Product Development of Elavon’s Hospitality sector throughout North America, Caribbean and Europe. He joined Ingenico ePayments to head up the Travel vertical in March 2019 and is responsible for the development of a cohesive strategy for their diverse and extensive Travel customer base.
Eric graduated from the prestigious Embry-Riddle Aeronautical University and speaks English, French and Mandarin Chinese.
By Eric Liebman, Global Head of Travel, Ingenico ePayments
En la industria de viajes, la innovación está cambiando rápidamente la experiencia del consumidor y los pagos pueden ser un verdadero acelerador del crecimiento. Hablamos con Eric Liebman, nuestro nuevo Director de viajes en Ingenico ePayments, para averiguar qué es lo que está de moda y qué buscan las empresas en línea de un proveedor de servicios de pagos.
In my previous blog, I looked at customer centricity and the way it’s impacting payments in the travel industry. We can all agree that for any travel company, the customer should always be at the center of their payments strategy in order to provide an exceptional customer experience. But what are the growing trends that are impacting the travel industry?