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Foreign exchange: A world of (missed) opportunities?

By Dave Janse, VP for Foreign Exchange & Multi Currency Processing 

  • Customer Experience

Women at Ingenico

Ingenico is determined to play a lead role in ending the misconception that the technology sector is a male-only realm.

  • Customer Experience

1-in-4 Europeans want to pay via wearable devices

Over 175 million Europeans believe they’ll start using contactless payments via a smart watch, bracelet, cheering or other wearable device, research by Mastercard has found. 

  • Customer Experience

Retailers must use web and mobile to enhance customer journey

With the boom of e-commerce, combined with the relatively low cost of setting up an online store, bricks-and-mortar stores need to adopt many of their rival e-retailers’ most successful web and mobile strategies to expand their cyber marketplace.

  • Customer Experience
  • Tech trends

How using chatbots enhances the customer experience

Many banks worldwide are deploying chatbots as a means to enhance customer service, with the switch to conversational banking also helping lenders to reduce both costs and turnaround times in fulfilling customer requests.

  • Customer Experience
  • Tech trends