In the past few years, innovation, speed and agility have increasingly become the watchwords for merchants. During this time they have seen consumers’ purchasing behaviour change as the lines between in-store, online and mobile shopping have blurred. And at the same time they have gone through their own digital transformation, upgrading the front office to enable these new customer experiences and also updating the back office, to manage inventory, accounting and other business services on a daily basis.
Ingenico, a Worldline brand and global leader in payments, is pleased to announce its new partnership with Moneynet, the Italian Payment Institute. With over 6.6 million Android payment terminals sold worldwide, Ingenico is delighted that Moneynet has chosen its Android smart terminals to accept digital payments and provide value-added services to its customers.
Sales in and out of the UK include new restrictions and additional intra-regional fees as a result of Brexit. Read on for insights into what this means for merchants in the UK and the EU, and five approaches merchants can take to deal with the new measures.
In an increasingly faster and changing society, key drivers to customer satisfaction are convenience, speed and efficiency.
In grocery retail, the old model of online versus offline is no longer a relevant distinction. This is because today’s connected consumers shop for their groceries in an entirely different way, as they feel they should no longer be impeded by the limitations of any touchpoint. After all, while shopping for products and services, consumers do not think about channels, they simply expect a smooth buying experience.
Payments are essential to every business, but they are not all that meets the eye on a day-to-day basis. Behind every transaction there are multiple players working tirelessly to ensure payments are being made quickly, correctly, and securely. However, as is often the case with so many moving parts, there remains the possibility of error and/or additional time added to the transaction, leaving the customer with a poor experience and make them potentially less likely to return. Additionally, multiple failed transactions can ultimately prove costly for retailers over time.