What if your bank card also becomes your ID? Austria has been leading the way with innovative self-service solutions, solving a variety of challenges for the consumer...
In our Contactless series across Europe, we have looked at a variety of countries, each at different stages of their digital payments journey. Whilst all have experienced big changes in consumer behaviour, much of it in response to the pandemic, the Nordic countries were already getting ready to say goodbye to cash before Covid-19 had even arrived.
Eleven years ago, a senior payments executive called Alison Hutchinson joined a group of people with a unique idea. They could see that card payments were going to wipe out cash at the point of sale. A hundred years of customers dropping loose change in a collecting tin was in danger of disappearing. If only there was a way to enable people to donate a few pennies when they pay with their card.
In September, one of the great pioneers of computing, Sir Clive Sinclair, died. Despite the sniffy obituaries in many of the British papers about his less successful ventures, for many Brits of my age, he did something heroic; changing our lives by making us realise that computing is something open to everyone. Sinclair’s home computers took the digital world out of the academic and banking domain and put it in the hands of the masses. It’s hard to overstate the impact it had on the lives and careers of many of my generation.