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Chinese web stores prove popular amongst Russian shoppers

Orders from Chinese online retailers are helping Russian e-commerce hit new heights, with the market set to reach €14.85 billion in 2016.

  • Tech trends

Digital transformation a high priority for retailers in 2017

Retailers are using digital to better understand and connect with customers, according to the latest study by JDA.

  • Tech trends

Artificial intelligence could play a bigger part in payments

While artificial intelligence has been a staple in automated trading for some time, the technology appears set to enter the world of payments.

  • Tech trends

Retailers need to get social with customers

Around 25% of consumers are using social networks to find more information on products they are interested in buying.

  • Customer Experience

Contactless payments overtake traditional card transactions in Hungary

Contactless payments accounted for more than half of all transactions made with payment cards in Hungary in 2016.

  • Customer Experience

Retail to be transformed by the Internet of Things

The Internet of Things (IoT) is set to revolutionize retail customer experience, according to a new study, which found 70% of merchants keen to adopt IoT systems to boost shopper satisfaction.

  • Tech trends